Terms
Terms of service
These terms outline how SonicOpe delivers services, governs engagements, and protects client interests.
Engagement scope
All services are delivered under a mutually agreed scope of work, including timelines, deliverables, and success metrics.
Governance and accountability
SonicOpe operates as the primary delivery partner and remains accountable for outcomes, even when leveraging partner technologies.
Confidentiality
Both parties agree to protect confidential information and apply enterprise-grade security practices.
Third-party technology
Partner technologies may be used where applicable. SonicOpe maintains delivery governance and client accountability.
Limitation of liability
Liability terms are defined within individual engagement agreements to protect all stakeholders.